COMMON ISSUES
I haven't received my tickets.
If you haven’t received your tickets in your email you can get them on this link (only if you bought them on our official website bcmmallorca.com): https://www.fourvenues.com/es/retrieve
Can I change the date of my tickets?
All our tickets are for a specific date and can only be used on the day of the event listed on the ticket.
I can´t go and I want a refund.
Tickets are not refundable.
I bought "Resident" tickets by mistake.
If you have purchased the “Resident ticket” by mistake, you must purchase the “General Ticket” and send us the ticket you wish to request a refund for. Once we confirm that you have purchased the correct ticket, we will proceed to refund the one you purchased in error.
Send your request and the ticket here: ticket@grupocursach.com
I haven't bought my ticket on bcmmallorca.com and I need help.
If you have purchased your tickets on “entradium.com” and you have any issues with your tickets, you must contact them through this email hola@entradium.com.
DROP A MESSAGE
or send an email to: tickets@grupocursach.com
