All our tickets are for a specific date and can only be used on the day of the event listed on the ticket.
Tickets are not refundable.
If you have purchased the “Resident ticket” by mistake, you must purchase the “General Ticket” and send us the ticket you wish to request a refund for. Once we confirm that you have purchased the correct ticket, we will proceed to refund the one you purchased in error.
Send your request and the ticket here: firstname.lastname@example.org
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or send an email to: email@example.com