The only tickets that require a DNI or NIE (Spanish ID) are the ones labeled as “Entrada residente”.
This ticket is limited to people who live in Mallorca and requires a Spanish ID registered in Mallorca.
If you are not a resident of Mallorca, you should buy the “General admission ticket”.
All our tickets are for a specific date and can only be used on the day of the event listed on the ticket.
According to our refund policy, no cancellations or refunds are accepted after purchasing the ticket.
If you have purchased the “Resident ticket” by mistake, you must purchase the “General Ticket” and send us the ticket you wish to request a refund for. Once we confirm that you have purchased the correct ticket, we will proceed to refund the one you purchased in error.
Send your request and the ticket here: firstname.lastname@example.org
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or send an email to: email@example.com